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I see all about 2000 contacts, but the search function does not work. The search then tells me "No elements found".". The contacts are located in a public Exchange folder and are used by all employees.
#OUTLOOK 2016 ARCHIVE NOT WORKING UPDATE#
They can no longer search for contacts in Outlook since the Windows 10 update to 1803 (was made last week). In this German forum thread an administrator describes the issue:Ī customer of us using Windows Server 2012R2, Windows 10 Clients with Office 365, and Exchange Online. It looks as if when switching to Windows 10 April Update (V1803) the search for contacts in Outlook does not work any more. Windows 10 1803: Searching in Outlook contacts broken HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search Within my German blog post some reader pointed out, that adding the DWORD value PreventIndexingOutlook set to 1 within the registry entry The problem is caused by the March 2018 update and can be solved by not using the Windows search service.
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The built-in search will display the message below to indicate it is not using the Windows Search service. Until a fix or resolution is determined you can work around the issue by disabling Windows Desktop Search which will cause Outlook to use it's built in search. 2171 and later versions, Outlook search returns no search results for POP and IMAP accounts. Outlook known issues in the March 2018 updatesįor some users after updating to. In the support article Fixes or workarounds for recent issues in Outlook for Windows it says in the section 'Outlook known issues in the March 2018 updates': In the case linked above, I found a hint that Microsoft is aware of the issue. Microsoft has published this article describing the side effects. Another root cause for similar issues and damaged pst files may be using personal folders with pst files over a network.
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And therefore no prevention is possible for users not yet affected. The problem is that no root cause is known. This issue no longer occurs after a system reboot. Recently there have been more and more messages from our users that the Outlook search in the mailboxes no longer delivers any results. A German administrator describes the issue here: Outlook 2016 users are faced with the issue, that the search in mailboxes no longer works.
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